Dear Coincall Users,
During last night’s unprecedented 9-sigma market move, we observed intermittent websocket disconnections and a temporary increase in API request failures.
Throughout this period, trading, deposits, and withdrawals on Coincall remained fully operational. Our team immediately expanded server capacity and deployed several performance optimizations around 15:30 UTC.
Throughout this period, trading, deposits, and withdrawals on Coincall remained fully operational. Our team immediately expanded server capacity and deployed several performance optimizations around 15:30 UTC.
Further investigation identified a memory leak that caused certain services to reach maximum memory utilization, leading to automatic restarts.
Engineering teams worked tirelessly overnight and fully resolved the intermittent disconnection issue by around 06:30 UTC today.
Coincall will continue to be forged through volatility, built to walk alongside you through every rise and fall.
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