If you already have an open ticket for this issue, please respond to your existing ticket directly. You can find the ticket in your email. Creating additional tickets will increase your issue resolution time.
Please share a screenshot of the bug/error you are facing.
Please contact us if you have not received your deposit after 2 hours
Please share the "token name", "amount", and the "date of withdrawal" of the hacked assets
If you have not withdrawn all of your assets, please contact us after withdrawing.
E.g. ETH-1DEC23-1350-C.
Please enter the details of your request or feedback. A member of our support staff will respond as soon as possible.