If you already have an open ticket for this issue, please respond to it directly in your email. Creating additional tickets may slow down the resolution process.
Please share a screenshot of the bug/error you are facing.
Please contact us if you have not received your deposit after 2 hours
Please share the "token name", "amount", and the "date of withdrawal" of the hacked assets
If you have not withdrawn all of your assets, please contact us after withdrawing.
E.g. BTC-26NOV24-96000-C, BTCUSDT Perp 10x
Please enter the details of your request or feedback. A member of our support staff will respond as soon as possible.