Using Your Account

KYC

• APP - Guide for Completing Individual KYC
• KYC Level 2 - Proof of Address
• Why Get KYC Verified?
• Guide on Institutional KYB Requirement
• Guide for Completing Individual KYC

2FA and Account Security

• Account Safety Tips
• How to use 2FA 16 digit recovery code
• Not receiving email notification from Coincall
• How to unfreeze your account?
• Manually Disabling Two-Factor Authentication (2FA)

Registration and Login

• APP- How to register on Coincall？
• APP - How to Check your Coincall Account UID?
• Troubleshooting Login Issues
• Multiple Accounts
• Guide to Install Coincall App on iOS (TestFlight)
• How to Check your Coincall Account UID?

See all 7 articles

Account Settings

• Email Change
• APP - Changing displayed language
• APP - Switching between “Day” & “Night” view
• Switching between “Day” & “Night” view
• Changing displayed language

Sub-Accounts

• What is Sub-account?
• How to Switch between Main Account and Sub-Account?
• How to Transfer Funds between Main Account and Sub-Accounts
• How to edit/delete Sub-Accounts?